Preamble

Who we are

Welcome to French Poetry! French Poetry is a SAS (simplified joint stock company) registered in Paris under number: 89086411900015. The website address is: https://frenchpoetry.com.

Blandine Clanet is the main manager and operator of the site.

Purpose

The present privacy policy defines and informs you of the manner in which French Poetry, hereinafter referred to as “the Company”, as well as the service providers mentioned in this privacy policy, use and protect the information that you may transmit to us when you use this site, hereinafter referred to as the “Site”.

This privacy policy may be amended or supplemented at any time, in particular to comply with any changes in legislation, regulations, case law or technology. Such modifications are binding on you, the user, as soon as they are put online.

Use of personal data collected

Order

The following data is used when placing an order:

  • First name and surname (required)
  • Country (required)
  • Street name and number (required)
  • Zip code (required)
  • City (required)
  • Phone number (optional, but recommended for smooth delivery when purchasing physical products)
  • E-mail address (required)

This information is used to apply taxes if needed in your country (French Poetry applies VAT within the European Union, in accordance with legislation) and to prepare and dispatch your order. You agree to fill in your billing address accurately, and in the case of the purchase of physical products, also your delivery address if different, to enable delivery of the products.

Payment details are never disclosed to us. They are managed in a completely secure way by the service providers Stripe or PayPal for credit card payments, or PayPal for PayPal payments. You can also read Stripe’s and PayPal’s privacy policy here. In the case of payment by bank transfer, your bank will send us the name and surname of the issuer of the payment.

Contact forms

To send a message via our contact form, the following data is used:

  • Surname/first name (optional – you can use a pseudonym if you wish)
  • E-mail address (mandatory)
  • Subject (optional)
  • Message (required)

These data and messages enable us to respond to your requests. They are sent to and stored in our hello@frenchpoetry.com e-mail box, which is dedicated to messages received on this website. They can be deleted at any time at your request. To process your request, we may also need to ask you for additional data, such as your order number.

Newsletter subscription

If you choose to subscribe to our newsletter, the following data will be used:

  • Name (required)
  • E-mail address (required)

This data will be used to send you e-mails about French Poetry news, new patterns and/or exclusive offers (e.g. sale of paper patterns). You will be able to unsubscribe at any time by clicking on the unsubscribe link in these e-mails or by making a request via the site’s contact form.

Back-in-stock notifications subscription

If you choose to subscribe to a back-in-stock alert on a product page, the following data will be used:

  • Name (required)
  • E-mail address (required)

This data will be used to send you e-mails about the stock of the specific product(s) you subscribed for.

Comments and product reviews

If and only if you leave a comment on the site (blog section) or a review of a product you have purchased, the data entered in the comment form, as well as your IP address and your browser’s user agent, are collected to help us detect undesirable comments. This data is only used for this purpose.

If you choose to have a profile picture, an anonymized string created from your e-mail address (also known as a hash) may be sent to the Gravatar service to check whether you use it. Gravatar’s privacy policy is available here: https://automattic.com/privacy/. Once your comment has been validated, your profile photo will be publicly visible next to your comment.

Cookies

Like most sites, this website uses cookies. You can refuse the use of cookies by setting the appropriate option in your web browser. Please bear in mind, however, that if you do so, you may not be able to use the full functionality of the site.

If you leave a comment on the site, you will be asked to save your name, e-mail address and website in cookies. This is purely for your convenience, so that you don’t have to enter this information if you leave another comment later. These cookies expire after one year.

When you log in to your customer area, we will set a number of cookies to record your login details (ID, password) if you wish, and your screen preferences. The lifetime of a connection cookie is two days, that of a screen option cookie is one year. If you check “Remember me” to facilitate connection, your connection cookie will be kept for two weeks. If you log out of your account, the login cookie will be deleted.

Embedded content from other sites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other sites behaves in the same way as if the visitor were visiting that other site. The contents I sometimes embed on pages are mainly Instagram pictures.

These websites may collect data about you, use cookies, embed third-party tracking tools, track your interactions with these embedded content if you have a logged-in account on their website.

Statistics and audience measurement

The French Poetry site uses Google Analytics, a statistics service that shows user behavior in an anonymous way (number of visitors per day/week/month, number of users per country, average number of pages viewed, etc.). Google Analytics uses cookies, which generally store data on site visits on servers in the United States.

Google will not associate IP addresses transferred within the framework of Google Analytics with any other data used by Google. Alternatively, you can prevent the collection of data about your use of the website (including your IP address) generated by the cookie and the use of this data by Google, by downloading and installing the browser plug-in available at this address: https://tools.google.com/dlpage/gaoptout?hl=fr.

Use and transmission of your personal data

Data storage periods

If you leave a comment, the comment and its metadata are stored indefinitely. This makes it possible to automatically recognize and approve subsequent comments instead of leaving them in the moderation queue.

For users who register on our site, we also store the personal data indicated in their profile. All users can view, modify or delete their personal information at any time (with the exception of their username). Site managers can also view and modify this information.

We keep personal data only for as long as is strictly necessary for the purposes described in this privacy policy. After this period, it will be anonymized and stored exclusively for statistical purposes, and will not be used in any way whatsoever.

Where is your data stored?

Your personal data is stored in our databases, or in those of our service providers, who are committed to complying with RGPD legislation. These are, for the website, the service provider OVH on servers located in France, and for the newsletter data (see above the data concerned: first name last name and email), the service provider MailPoet on servers located in the United States. Their privacy policies are available here: OVH and MailPoet.

Your rights regarding your data

You can request the deletion of your personal data at any time, by sending a request via the contact form. This does not apply to data stored for administrative, legal or security purposes.

Transmission of your personal data

Comments posted on the blog can be checked using an automated service for detecting undesirable comments. Data concerning the newsletter (surname, first name and e-mail address) are stored in the databases of the service provider MailPoet, which is not authorized to use them for any purpose other than sending you the French Poetry newsletter. Under no circumstances do we sell or rent your data to third parties.

In the event that we take part in a merger, acquisition or any other form of transfer of assets, we undertake to obtain your prior consent to the transfer of your personal data and to maintain the level of confidentiality of your personal data to which you have consented.

Contact information

You can reach us via the contact form.

How we protect your data

Access to your account is protected by a password of your choice. Please make sure that no one but you has access to this password. Don’t forget to log out by clicking on the corresponding button after using the French Poetry site. This is especially important if you are accessing the French Poetry site from a public computer. We emphasize that the transmission of Data over the Internet (e.g. during e-mail communication) is subject to security vulnerabilities and may not be fully protected against access by third parties.

We take all necessary technical and organizational security measures to protect you against the loss, unauthorized access, alteration, disclosure and destruction of your Data. Access to your Data is limited to those persons and service providers for whom access to such Data is absolutely necessary for the purposes described in this Privacy Policy. Such persons and service providers are required to comply with applicable data protection laws.

Procedures in the event of data leak

We undertake to implement all appropriate technical and organizational measures to guarantee a level of security appropriate to the risks of accidental, unauthorized or illegal access, disclosure, alteration, loss or destruction of your personal data.

In the event that we become aware of unlawful access to your personal data stored on our servers or those of our service providers, or of unauthorized access resulting in the risks identified above, we undertake to :

  • Notify you of the incident as soon as possible;
  • Examine the causes of the incident and inform you;
  • Take all reasonable measures to mitigate the negative effects and damage that may result from the incident.

Limitation of liability

Under no circumstances may the undertakings set out in the point above concerning notification in the event of a security breach be assimilated to any recognition of fault or responsibility for the occurrence of the incident in question.

Application of French law (CNIL legislation) and jurisdiction of the courts

The present terms of use and your use of the Site are governed by and construed in accordance with the laws of France, and in particular with Law no. 78-17 of January 6, 1978 relating to data processing, data files and individual liberties. The choice of applicable law does not affect your rights as a consumer under the applicable law of your place of residence. If you are a consumer, you and we agree to submit to the non-exclusive jurisdiction of the French courts, which means that you may bring an action relating to these terms and conditions in France or in the EU country in which you live. If you are a professional, all actions against us must be brought before a court in France.

In the event of a dispute, the parties will seek an amicable solution before taking any legal action. Should these attempts fail, all disputes concerning the validity, interpretation and/or execution of these terms and conditions must be brought before the French courts, even in the event of multiple defendants or third-party claims.

Data portability

We undertake to offer you the possibility of having all your personal data returned to you on request. This data must be provided in an open and easily reusable format.